Michelle salas
Running Springs,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Real Estate Agent
Anomaly Real Estate
01.2021 - Current
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
Call Center Agent, Inbound Sales
Zillow Group
01.2020 - Current
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Utilized sales techniques to build customer interest and close sales.
- Educated customers on product and service benefits, explaining features and answering questions.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Overcame objections using friendly, persuasive strategies.
- Provided information about available products and services, membership details, and purchase advantages.
Psychiatric Technician
Chino Prison for Women
02.2006 - 02.2019
- Counseled and mentored clients on substance use and life choices.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Charted on each patient daily.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Education
Associate of Science - Psychiatric Technician Program
San Bernardino Valley College
San Bernardino, CA02-2001
Skills
- Property tours and inspections
- Buyer contracts
- Buyers' agent
- Market monitoring
- Lender relations
- Lead follow up
- Real estate law
- Excellent communicator
- Excellent teamwork
Timeline
Real Estate Agent
Anomaly Real Estate
01.2021 - Current
Call Center Agent, Inbound Sales
Zillow Group
01.2020 - Current
Psychiatric Technician
Chino Prison for Women
02.2006 - 02.2019
Associate of Science - Psychiatric Technician Program
San Bernardino Valley College