Michelle Villatoro
Ferris,TX
Summary
Proven team player and adept in customer service, honed through experiences at Whataburger and Baylor Scott & White Irving. Excelled in fast-paced environments, showcasing exceptional problem-solving skills and bilingual ability. Demonstrated integrity and a commitment to excellence, significantly enhancing customer engagement and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Whatabuger
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Crew Member
McDonald's
09.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Clinical Rotations
Baylor Scott & White Irving
11.2022 - 04.2023
- Acquired new skills and honed existing competencies through hands-on experience and targeted training opportunities during each rotation period.
- Built strong relationships with colleagues and mentors throughout the internship program, fostering a supportive learning environment.
- Demonstrated initiative by proactively seeking out additional tasks and responsibilities when workload permitted during rotations periods.
- Exhibited strong teamwork skills by collaborating effectively with colleagues and providing support when needed during various rotation periods.
Education
Associate of Science - Basics
Dallas County College Cedar Valley
Lancaster, TXHigh School Diploma -
Jack E Singley Academy
Irving, TX05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Customer Engagement
- Integrity and Honesty
Certification
- CPR & First Aid (BLS)- American Heart Association November 2022
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Whatabuger
06.2024 - Current
Clinical Rotations
Baylor Scott & White Irving
11.2022 - 04.2023
Crew Member
McDonald's
09.2022 - 05.2023
Associate of Science - Basics
Dallas County College Cedar Valley
High School Diploma -
Jack E Singley Academy