Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mich’Lene Davis

Worcester,MA

Summary

Results-driven Case Manager with extensive experience at William H. Johnson Social Work Consulting and Staffing, specializing in vulnerable populations and personalized counseling. Proven ability to boost client empowerment through strategic team collaboration and meticulous case documentation, leading to a notable increase in successful discharge planning and regulatory adherence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Case Manager

William H. Johnson Social Work Consulting and Staffing
Westborough, MA
01.2022 - Current
  • Case management
  • Discharge planning
  • Pre-survey regulatory compliance
  • VNA and home care staffing
  • Palliative and hospice care staffing
  • Medical hospital social work
  • Fill current vacancies in long-term care facilities

Medical Social Worker

Christopher Heights SNF/ALF
Worcester, MA
01.2019 - 01.2022
  • Collaborates with families, Business Office and Medicare/Medicaid as a liaison to assist residents with applications and qualification for sub-acute/long-term financial assistance
  • Develop and maintain a comprehensive list of services within the community
  • Work with residents, their family and other team member to outline a goal of stay at admission and to meet the goal and discharge as appropriate
  • Ensures compliance with State and Federal regulations for annual survey

Social Worker

Whittier Rehabilitation Hospital
Westborough, MA
01.2018 - 01.2019
  • Participate in the formation of the total care for each resident based on medical, nursing, and psycho-social needs of the patient
  • Document pre-admission activities in the patient’s medical record for each new admission
  • Develop a Social Service evaluation for the clinical record, to include the resident’s social history, social and emotional need of the resident, working goals and treatment plan
  • Coordinate/conduct monthly Stroke Support Group to Stroke Survivors and their family members and provide topics of discussion
  • Provide consultation to interdisciplinary team on Social Work issues

Director of Social Services

Kindred Healthcare/NextStep Healthcare
Westborough, MA
01.2016 - 01.2018
  • Participate on the Admission Team, with the Administrator and Director of Nursing to assess the appropriateness of referrals for admission to the facility
  • Develop and deliver culturally sensitive training to all disciplines to meet the needs of the residents
  • Develop and maintain a comprehensive list of services within the community
  • Work with residents, their family and other team member to outline a goal of stay at admission and to meet the goal and discharge as appropriate
  • Coordinating discharge services-planning and acquisition of appropriate follow up care
  • Ensures compliance with State and Federal regulations for annual survey
  • Participate in Manager on Duty program
  • Collaborates with families, Business Office and Medicare/Medicaid as a liaison to assist residents with applications and qualification for sub-acute/long-term financial assistance

Social Worker A/B - Investigations Social Worker

Department of Children and Families
Worcester, MA
01.2003 - 01.2016
  • Reviews, on an ongoing basis, clients progress towards goal achievement
  • Provides casework/group work services to children and their families
  • Coordinates and manages the provisions of services in the service plan
  • Maintains accurate, organized, and timely case records
  • Prepares casework documentation to be used in legal procedures

Education

MSW - Social Work (Gerontology)

Boston University
Boston, MA
05-2025

B.S. - Psychology

Bowie State University
Bowie, MD
01.2002

Skills

  • Individualized counseling
  • Vulnerable population awareness
  • Family education programs
  • Time management
  • Team collaboration
  • Client empowerment
  • Case documentation
  • Verbal and written communication
  • Multitasking and organization
  • Gerontology specialized care

Certification

Commonwealth of Massachusetts Licensed Social Worker, #314051, 07/20/25

References

References available upon request.

Timeline

Case Manager

William H. Johnson Social Work Consulting and Staffing
01.2022 - Current

Medical Social Worker

Christopher Heights SNF/ALF
01.2019 - 01.2022

Social Worker

Whittier Rehabilitation Hospital
01.2018 - 01.2019

Director of Social Services

Kindred Healthcare/NextStep Healthcare
01.2016 - 01.2018

Social Worker A/B - Investigations Social Worker

Department of Children and Families
01.2003 - 01.2016

MSW - Social Work (Gerontology)

Boston University

B.S. - Psychology

Bowie State University
Mich’Lene Davis