Detail-oriented Administrative Assistant with extensive experience in managing communications, organizing records, and coordinating calendars. Supports executive teams by optimizing workflows and enhancing customer interactions. Skilled in handling confidential documents and improving operational efficiency, contributing to team success and streamlined operations.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Guilford County Sheriff's Office
Greensboro, North Carolina
12.2024 - Current
Managed incoming communications and directed inquiries to appropriate personnel.
Organized and maintained office files and records for easy access.
Assisted in scheduling appointments and coordinating meetings for staff.
Supported the preparation of reports by gathering necessary information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Directed customer inquiries to appropriate department personnel.
Administrative Assistant
Forsyth County Sheriffs Ofc
Winston-Salem, North Carolina
06.2019 - 12.2024
Managed incoming communications and directed inquiries to appropriate personnel.
Organized and maintained office files and records for easy access.
Assisted in scheduling appointments and coordinating meetings for staff.
Supported the preparation of reports by gathering necessary information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Handled confidential documents in an organized fashion according to established protocol.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Scheduled appointments between clients and customers and internal staff members.
Security Officer
Sunstates Security
Winston-Salem, North Carolina
02.2018 - 06.2019
Monitored premises to ensure safety and security of all personnel.
Conducted regular patrols to deter unauthorized access and ensure compliance.
Assisted in training new security staff on protocols and emergency procedures.
Enforced site-specific rules and regulations to maintain a secure environment.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Confirmed visitor identification prior to granting entry into the building.
Monitored surveillance cameras and responded to suspicious activity.
Responded to alarms and conducted investigations as required.