Miesha Crosslin
Tempe,AZ
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
6
6
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
Phoenix, Arizona
03.2023 - 04.2024
- Supervised daily operations and ensured smooth workflow during busy shifts.
- Collecting all information and data that are needed in the store for inventory.
- Managed inventory levels and organized stock to maintain product availability.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Trained new team members on service standards and equipment usage.
Crew Member
Popeyes
Tempe, AZ
08.2022 - 11.2022
- Maintained cleanliness and organization of workstations and dining areas.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
Crew Member
Dairy Queen Grill & Chill
Tempe, AZ
02.2020 - 05.2020
- Handled cash register transactions accurately and efficiently during shifts.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Crew Member
KFC
Phoenix, AZ
10.2018 - 05.2019
- Directed patrons to restrooms and other amenities within facility.
- Assisted management team with inventory counts of food products and beverage supplies.
- Educated customers on menu items, product ingredients and nutritional values.
- Checked expiration dates on all products before serving them to customers.
Education
High School Diploma -
ASU
Tempe, AZ01-2025
Skills
- Customer service
- Sales analysis
- Problem solving
- Data collection
Timeline
Shift Leader
Dunkin' Donuts
03.2023 - 04.2024
Crew Member
Popeyes
08.2022 - 11.2022
Crew Member
Dairy Queen Grill & Chill
02.2020 - 05.2020
Crew Member
KFC
10.2018 - 05.2019
High School Diploma -
ASU