Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Estrada

Miami

Summary

  • Dynamic Property Manager with expertise from Management Solutions Team, adept at enhancing tenant satisfaction and increasing occupancy rates through effective leasing strategies. Skilled in property inspections and vendor management, I excel in fostering strong landlord-tenant relationships while ensuring compliance with regulations. Committed to operational excellence and proactive problem-solving.
  • Experienced with overseeing daily property management tasks, including tenant relations and maintenance coordination. Utilizes effective communication and organizational skills to ensure smooth operations. Track record of maintaining high tenant satisfaction and property standards.

Overview

7
7
years of professional experience

Work History

Property Manager

Management Solutions Team
01.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Home Inspector

Mueller Reports
08.2022 - 11.2023
  • Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
  • Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
  • Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
  • Educated clients on proper home maintenance practices, reducing future repair costs.
  • Completed inspections within tight deadlines, ensuring client transactions remained on schedule.
  • Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional and government-backed financing.
  • Streamlined inspection processes by implementing time-saving techniques and tools.
  • Maximized client confidence in their investment decisions by explaining the significance of each finding clearly and concisely during walkthroughs after completing inspections.
  • Improved report accuracy with meticulous documentation of home conditions and defects.

Appliance Installer

Best Buy
09.2021 - 06.2022
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
  • Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
  • Maximized safety standards by adhering to proper lifting techniques and using appropriate tools for appliance installations.
  • Improved company reputation by providing exceptional customer service during appliance installations.

Server

Bjs Restaurants Inc
04.2018 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Ronald W Reagan Doral Senior High
Doral, FL

No Degree - Business Economics

Miami Dade College
Miami, FL
06-2028

Skills

  • Property management

  • Payment collection

  • Property inspections

  • Customer service-focused

  • Leasing and sales

  • Staff management

  • Eviction procedures

  • Property tours and inspections

  • Tenant and eviction laws

  • Vendor management

  • Maintenance scheduling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Property Manager

Management Solutions Team
01.2023 - Current

Home Inspector

Mueller Reports
08.2022 - 11.2023

Appliance Installer

Best Buy
09.2021 - 06.2022

Server

Bjs Restaurants Inc
04.2018 - 07.2021

High School Diploma -

Ronald W Reagan Doral Senior High

No Degree - Business Economics

Miami Dade College

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