Miguel Lopez
Ligonier,IN
Summary
Dynamic and dedicated professional with experience at Burger King, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order management and clear communication. Skilled in cash handling and maintaining a clean environment, contributing to a positive dining experience. Bilingual, with a flexible schedule to meet business needs.
Overview
1
1
year of professional experience
Work History
Crew Member
Burger King
Ligonier, IN
02.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
Stocker
Walmart
Goshen, IN
06.2024 - 02.2025
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Education
In School - Construction
West Noble High School
Ligonier, INSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Cleaning
- Customer engagement
- Taking orders
- Flexible schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Burger King
02.2025 - Current
Stocker
Walmart
06.2024 - 02.2025
In School - Construction
West Noble High School