Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Rodriguez

Palm Coast,FL

Summary

-Motivated with an engaging personality and flexible approach. optimistic, friendly, and anticipating customer needs to facilitate enjoyable experiences.


-Organized and dependable candidate successfully managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Server

Hammock Dunes Golf Club
09.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Deli Customer Service Clerk

Publix
10.2020 - 09.2021
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

Associate of Science - Computer Engineering Technology

Daytona State College
Daytona Beach, FL
11.2023

Skills

  • Item Promotion
  • Quality Control
  • Dining Area Maintenance
  • Wine and Liquor Service
  • Guest Relations Management
  • Process Monitoring
  • Cool Under Pressure
  • Natural Leadership
  • Performance Improvement
  • Managing Extras
  • Price Memorization
  • Workflow Coordination

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Hammock Dunes Golf Club
09.2021 - Current

Deli Customer Service Clerk

Publix
10.2020 - 09.2021

Associate of Science - Computer Engineering Technology

Daytona State College

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Miguel Rodriguez