Mikael John Fiel
Rancho Santa Margarita,CA
Summary
Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.
Overview
8
8
years of professional experience
Work History
Server
Ivy At The Wellington
Rancho Santa Margarita, CA
05.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Community Server
St. John Neumann Catholic Church
Irvine, California
04.2016 - Current
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars
- Replenish foods at serving stations
- Brew coffee and tea, and fill containers with requested beverages.
Crew Member
McDonald's
Lake Forest, California
10.2021 - 05.2023
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Maintained an organized work area to ensure efficient operations
- Memorized food and drink recipes to prepare orders with speed and accuracy.
Education
High School Diploma -
Laguna Hills High School
Laguna Hills05-2024
Skills
- Price Memorization
- Cash Handling
- Stocking and Replenishing
- Suggestive Selling
- Sales Expertise
- Service Prioritization
Timeline
Server
Ivy At The Wellington
05.2023 - Current
Crew Member
McDonald's
10.2021 - 05.2023
Community Server
St. John Neumann Catholic Church
04.2016 - Current
High School Diploma -
Laguna Hills High School
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