Mikah Estrem
Greenville
Summary
Adept at delivering top-notch customer service and managing cash with precision, I excelled in fast-paced retail environments at both QuikTrip and Jersey Mikes Subs. My ability to enhance peer relationships and multitask effectively led to significant improvements in operational efficiency and customer satisfaction, showcasing my strong problem-solving skills and attention to detail.
Overview
2
2
years of professional experience
Work History
Clerk
QuikTrip
08.2024 - Current
- Provided exceptional customer service while efficiently operating the point-of-sale system at a high-volume convenience store
- Effectively handled cash transactions, credit card payments, and customer inquiries in a fast-paced retail environment.
- Demonstrated strong teamwork skills by collaborating with colleagues to maintain a clean and organized store environment.
- Prepared and served fresh food items, including coffee and fountain drinks, while prioritizing customer satisfaction.
- Provided a clean environment outside by taking out the trash, pressure washing, sweeping the parking lot, etc.
Clerk
Jersey Mike's Subs
04.2024 - 07.2024
- Provided exceptional customer service, efficiently took orders, prepared fresh sandwiches, and ensured a positive dining experience in a fast-paced environment.
- Maintained high standards of food quality.
- Demonstrated strong cash-handling skills by accurately processing transactions.
- Actively participated in a team-oriented environment, contributing to the smooth operation of the restaurant by performing tasks such as stocking ingredients, cleaning equipment
Clerk
QuikTrip
08.2022 - 08.2023
- Provided exceptional customer service while efficiently operating the point-of-sale system at a high-volume convenience store
- Effectively handled cash transactions, credit card payments, and customer inquiries in a fast-paced retail environment.
- Demonstrated strong teamwork skills by collaborating with colleagues to maintain a clean and organized store environment.
- Prepared and served fresh food items, including coffee and fountain drinks, while prioritizing customer satisfaction.
- Provided a clean environment outside by taking out the trash, pressure washing, sweeping the parking lot, etc.
Education
Bachelor of Science - Criminal Justice
Greenville Technical College
Greenville, SC05-2028
High School Diploma -
Brashier Middle College Charter High School
Simpsonville, SC05-2024
Skills
- Customer satisfaction
- Cash handling
- Cash management
- Peer relationships
- Multitasking Abilities
- Attention to detail
- Time management
- Problem-solving
- Pressure washing
- Deep cleaning techniques
- Safe food handling
- Equipment sanitation
- Food preservation and storage methods
Timeline
Clerk
QuikTrip
08.2024 - Current
Clerk
Jersey Mike's Subs
04.2024 - 07.2024
Clerk
QuikTrip
08.2022 - 08.2023
Bachelor of Science - Criminal Justice
Greenville Technical College
High School Diploma -
Brashier Middle College Charter High School
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