Mikal Nance
Providence
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concierge
Chestnut Hill Reality
08.2024 - Current
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- · Co-ordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance
Beauty Advisor
Sephora
04.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Education
High School Diploma -
The Met School
Providence, RI06-2018
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
Certification
- NRFF Customer Service and Sales Credentials
- NRFF Advanced Customer Service and Sales Credentials
Timeline
Concierge
Chestnut Hill Reality
08.2024 - Current
Beauty Advisor
Sephora
04.2023 - Current
High School Diploma -
The Met School
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