Mikalah Gibson
Rosharon,TX
Summary
Encouraging team member and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Crew Member
Jamba
09.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Court Monitor
Urban Air
07.2022 - 08.2022
- Kept games moving by maintaining game rules and managing game conflicts.
- Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Inspected and prepared courts for play by adjusting backboards, checking condition of bleachers and verifying debris-free court surface.
Team Member
Chick-fil-A
02.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate of Science - Criminal Justice
Wiley College
Marshall, TX05.2027
Skills
- Customer Service
- Food Preparation
- Customer Engagement
- Safe Food Handling
- Store Opening and Closing
- Teamwork and Collaboration
- Flexible Schedule
- Goal Setting
- Team Development
- Service Promotion
- Detail-Orientated
- Portfolio Development
Timeline
Crew Member
Jamba
09.2022 - Current
Court Monitor
Urban Air
07.2022 - 08.2022
Team Member
Chick-fil-A
02.2022 - 07.2022
Associate of Science - Criminal Justice
Wiley College