Mikayla Bryan
Saint Marys,WV
Summary
Dynamic leader and customer service expert with a proven track record at companies like Par Mar Oil, enhancing operational efficiency and team performance. Skilled in cash handling and team leadership, I've driven sales growth and fostered positive environments, ensuring client satisfaction and loyalty. Excel in leveraging Microsoft tools to streamline processes, embodying commitment and innovation in retail operations.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
Parkersburg, WV
01.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
General Manager
Par Mar Oil
Parkersburg, WV
08.2022 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sales Associate
American Freight Furniture and Mattress
Parkersburg, WV
01.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lead Sales Associate
Sportsman's Warehouse
Parkersburg, WV
08.2024 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Practiced and taught ATF guidelines, along with compliance.
Education
Parkersburg South High School
Parkersburg, WV08.2022
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Microsoft certified
Timeline
Lead Sales Associate
Sportsman's Warehouse
08.2024 - Current
Sales Associate
American Freight Furniture and Mattress
01.2024 - 08.2024
General Manager
Par Mar Oil
08.2022 - 01.2024
Crew Member
Wendy's
01.2021 - 08.2022
Parkersburg South High School