Mikayla Nicholson
Rowena,TX
Summary
Hardworking and detail-oriented, bringing strong organizational and time management abilities to handle administrative tasks with precision. Skilled in scheduling, data entry, and document management, ensuring smooth office operations and minimal errors. Proven track record in maintaining order and delivering results within tight deadlines. Seeking to contribute as an Office Administrator with solid understanding of office procedures and commitment to efficiency. Outside sales experience included managing the end-to-end procurement process including sourcing, vendor negotiations, and processing purchase orders to ensure timely product availability. Oversaw inventory levels to align with customer demand and reduce excess stock, implementing effective inventory control practices.
Qualified Office Administrator with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations
Overview
33
33
years of professional experience
Work History
Office Manager
ServPro San Angelo
San Angelo, Texas
09.2023 - 05.2026
- Reconciles job-related expenses and submit payments via Bill.com.
- Manages collections of accounts, post payments,and reconcile accounts using QuickBooks.
- Coordinates insurance claims with customers and adjusters.
- Prepare and file Mechanics Liens as required.
- Attends virtual team meetings and manage office supply inventory.
- Answer multi-line phones, schedule meetings, and maintain office supply inventory.
- Purchase office supplies and equipment to replenish inventory.
- Company Overview: Water, Fire, and Bio Mitigation Services
- Coordinated administrative functions, ensuring compliance with organizational policies and procedures.
- Streamlined office operations by implementing new scheduling systems and improving workflow efficiency.
Outside Sales Representative
Lawson Products, Inc
San Angelo and North Texas, Texas
01.2001 - 08.2023
- B2B sale of Industrial maintenance supplies.
- Develop and sustain relationships with existing customer base, building rapport as a personable and trusted representative.
- Enthusiastically participated in sales training events and conferences to continuously develop skills and gain product knowledge.
- Followed up with sales leads by conducting in-person meetings with prospective clients and developing a plan that best meets their needs.
- Prepared customized client presentations and quotes.
- Customized orders and needs for a variety of industries including hospitals, diesel mechanic shops, schools, industrial production and most notable, the oil and gas industry.
- Industrial Maintenance Supply Sales
- Company Overview: Industrial Maintenance Supply Sales
Office Administration Assistant
R.L. Anderson International
San Angelo, Texas
08.1998 - 12.2000
- Worked closely with the Office Manager; duties included greeting customers, preparing truck leasing contracts, scheduled, and tracked leased equipment, answering multi-line phone calls, distributing messages and mail to staff.
- Collections, filing, organizing group office functions, timecard reconciliation.
- Supported staff by performing data entry and completing administrative duties.
- Interacted with clients to resolve issues or answer questions regarding services rendered by company.
- Company Overview: International Truck Dealership
Office Administration
Duncan Disposal
San Angelo, Texas
06.1995 - 08.1998
- Greeted customers, answered multi-line phone system, distributed messages and mail to appropriate department.
- Data entry.
- Maintained all records of vehicle maintenance, repairs, and expenditures for fleet of 300 units.
- Developed file system for each department of vehicles for easy retrieval.
- Maintained updated fleet/vehicle state registrations.
- Worked closely with the fleet maintenance department manager.
- Developed and maintained relationships with vendors
- Company Overview: Waste Management
Office Manager
Mertzon Pump and Supply
Mertzon, Texas
01.1993 - 05.1995
- Within a small business focused on Oil and Gas industry supplies, my role was to greet customers, answer multi-line phone calls, produce and reconcile customer account invoices and statements, filing system, time-card reconciliation, and payroll.
- Banking deposits.
- End of year inventory reconciliation.
- Scheduled drug testing of employees.
- Utilized excellent organizational skills to prioritize tasks effectively.
- Purchased office supplies and equipment to replenish inventory.
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
- Company Overview: Oil and Gas Industry Supply
Education
High School Diploma -
Eldorado High School
TX05-1981
Skills
- Office experience
- Receptionist
- Customer Service
- Account Collections
- Outside Sales
- Account Management
- Client Relationship Management
- Problem Solving
- Negotiation
- Data Entry
- Filing
- Organizational Skills
- Multi-task
- Inventory Management
- Microsoft Excel
- Microsoft Word
- Outlook
- Order Pad
- SAP
- Answering Multi-Line Phone
- Message Distribution
- Lead Generation
- Upselling
- Cold Calling
- Office management
PERSONAL INFORMATION
Work Permit: Authorized to work in the US for any employer.
Timeline
Office Manager
ServPro San Angelo
09.2023 - 05.2026
Outside Sales Representative
Lawson Products, Inc
01.2001 - 08.2023
Office Administration Assistant
R.L. Anderson International
08.1998 - 12.2000
Office Administration
Duncan Disposal
06.1995 - 08.1998
Office Manager
Mertzon Pump and Supply
01.1993 - 05.1995
High School Diploma -
Eldorado High School