Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Waters

Cleburne,TX

Summary

Dynamic and customer-focused professional with a proven track record in fast-paced environments, including McDonald's Restaurant. Excelled in teamwork and collaboration, enhancing workplace efficiency and customer satisfaction. Demonstrated exceptional problem-solving skills and a commitment to high-quality service, significantly contributing to increased repeat customer numbers. Skilled in both customer service and sanitation, embodying a blend of hard and soft skills vital for hospitality excellence.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald's Restaurant
04.2024 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.

Bartender

The Catch
10.2017 - 08.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Carhop Server

Sonic
01.2017 - 09.2017
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.

Education

High School Diploma -

Haltom High School
Haltom City
05-2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cleaning
  • Self-discipline
  • Hospitality service expertise
  • Housekeeping
  • Workplace Efficiency
  • Cleaning and sanitation
  • Team Leadership

Timeline

Crew Member

McDonald's Restaurant
04.2024 - 07.2024

Bartender

The Catch
10.2017 - 08.2020

Carhop Server

Sonic
01.2017 - 09.2017

High School Diploma -

Haltom High School

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Mikayla Waters