Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic
Mikayla K Zinkel

Mikayla K Zinkel

Cary,IL

Summary

Criminal Justice Graduate | Aspiring Advocate for Reform & Public Safety

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Office Receptionist

Elmhurst University
Elmhurst, IL
08.2023 - Current
  • Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
  • Assisted with administrative tasks such as filing documents, photocopying, faxing.
  • Organized office supplies and maintained inventory levels.
  • Provided excellent customer service by responding promptly to inquiries and requests from clients, customers in person or via telephone, email.

Retail Sales Associate

Target
Crystal Lake, IL
04.2020 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Retail Sales Associate

Famous Footwear
Crystal Lake, IL
09.2019 - 04.2020
  • Offered suggestions for additional items that may be of interest to customers.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Answered questions about current promotions and resolved issues according to store policies.

Swim Instructor

Dolphin Swim School
Crystal Lake, IL
04.2017 - 08.2019
  • Provided swimming instruction to individuals and groups of all ages.
  • Provided first aid when necessary due to minor injuries sustained during lessons.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Taught basic survival skills such as floating, treading water, emergency exits from the pool.

Education

BATCHLOR OF ARTS - BA - CRIMINAL JUSTICE

Elmhurst University
Elmhurst, IL
10.2024

ASSOCIATES OF ARTS - AA -

McHenry County College
Crystal Lake, IL
12.2022

Skills

  • Listening Skills
  • Conflict Management
  • Professional Demeanor
  • Security understanding
  • Verbal and written communication
  • Guest Relations

Certification

  • Certified in the administration of Narcan (Naloxone) for opioid overdose reversal, Elmhurst University - 9/15/23 to present.
  • Adult and Pediatric First Aid/CPR, Elmhurst University - 12/01/23 to present.
  • American Red Cross Lifeguard Certificate, Dolphin Swim School - 04/01/17 to present.
  • AED (Automated External Defibrillator), Elmhurst University - 09/14/23 - to present.

Accomplishments

  • Phi Theta Kappa International Honors Society - 05/01/21
  • Alpha Phi Sigma Criminal Justice Honors Society - 09/01/23
  • Phi Gamma Mu Honors Society of Social Sciences - 06/01/23
  • Valedictorian of McHenry County College - 12/01/23
  • McHenry County College Honorary Speaker for E2E - 06/01/22

References

References available upon request.

Timeline

Front Office Receptionist

Elmhurst University
08.2023 - Current

Retail Sales Associate

Target
04.2020 - Current

Retail Sales Associate

Famous Footwear
09.2019 - 04.2020

Swim Instructor

Dolphin Swim School
04.2017 - 08.2019

BATCHLOR OF ARTS - BA - CRIMINAL JUSTICE

Elmhurst University

ASSOCIATES OF ARTS - AA -

McHenry County College

Similar Profiles

CREATE PROFILE
Mikayla K Zinkel