MIke Paredes
Apex,North Carolina
Summary
Hardworking individual with over 10 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
9
9
years of professional experience
Work History
Driver
JBX Express Logistics LLC
Cary, NC
01.2021 - Current
- Delivered packages to customers in a timely and efficient manner.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Reported any incidents involving the truck or its cargo to management immediately.
- Assisted with loading and unloading freight when necessary.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
Driver
British Limousines
Queens, NY
01.2017 - 09.2020
- Worked with high profile clients to ensure satisfactory service is provided to meet their expectations.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Adhered to company policies and procedures related to safety and security standards.
Costumer Service
Expressito Carga
Queens, NY
02.2018 - 12.2018
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Ticket Agent
JET BLUE
New York, NY
01.2015 - 02.2017
- Verified passenger identification documents for international flights.
- Processed reservation changes and cancellations for customers.
Education
Some College (No Degree) - Sales And Marketing Education
Touro College
New York, NYSkills
- Customer Service
- Team Collaboration
- Relationship Building
- Problem-Solving Aptitude
- Issue and Complaint Resolution
- Problem-Solving
Languages
Spanish
Professional
Timeline
Driver
JBX Express Logistics LLC
01.2021 - Current
Costumer Service
Expressito Carga
02.2018 - 12.2018
Driver
British Limousines
01.2017 - 09.2020
Ticket Agent
JET BLUE
01.2015 - 02.2017
Some College (No Degree) - Sales And Marketing Education
Touro College
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