Mike Sunderman
Spring Valley,CA
Summary
Customer Service Executive with experience in providing product knowledge and maintaining cleanliness in service environments. Demonstrated ability to restock and manage inventory of essential supplies while ensuring compliance with health standards. Proven track record of checking service quality to meet established standards, contributing to overall customer satisfaction.
Overview
18
18
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Spring Valley
02.2022 - 09.2022
- Greeted customers and provided product knowledge.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
EVS Technician
Jamul Indian Village Development Corporation
Jamul, California
02.2022 - 02.2022
- Restocked room amenities such as soaps, shampoos, towels, as needed.
- Ensured that all cleaning supplies were stored properly when not in use.
- Checked rooms after being serviced to make sure they meet quality standards.
Lab Technician
San Diego Reference Laboratory
San Diego, California
10.2015 - 07.2021
- Calibrated laboratory instruments according to manufacturer's specifications.
- Maintained accurate inventory records of all chemicals used in experiments or stored in the lab.
- Conducted daily laboratory maintenance, including cleaning and organizing.
EVS Technician
Jamul Indian Village Development Corporation
Jamul
08.2020 - 08.2020
- Restocked room amenities such as soaps, shampoos, towels, as needed.
- Ensured that all cleaning supplies were stored properly when not in use.
- Checked rooms after being serviced to make sure they meet quality standards.
Delivery Driver
Dominos Pizza Inc.
La Mesa, California
04.2020 - 04.2020
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Crew Member
Papa John's Pizza
Lemon Grove, California
10.2014 - 09.2015
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Stocker
Big Lots
El Cajon, California
08.2013 - 07.2014
- Verified pricing accuracy on shelves against invoices from vendors.
- Monitored expiration dates of perishable items to ensure freshness.
Crew Team Member
Round Table Pizza, Inc
Spring Valley, California
01.2005 - 02.2013
- Assisted customers with orders and inquiries.
- Prepared sandwiches and drinks for customers according to their specifications.
- Replenished inventory levels when necessary.
Education
Associate of Applied Science - Information And Computer Systems
UEI College
Chula Vista, CA04-2009
Skills
- Food preparation
- Health standards compliance
- Customer service
- Inventory management
Timeline
Sandwich Artist
SUBWAY®Restaurants
02.2022 - 09.2022
EVS Technician
Jamul Indian Village Development Corporation
02.2022 - 02.2022
EVS Technician
Jamul Indian Village Development Corporation
08.2020 - 08.2020
Delivery Driver
Dominos Pizza Inc.
04.2020 - 04.2020
Lab Technician
San Diego Reference Laboratory
10.2015 - 07.2021
Crew Member
Papa John's Pizza
10.2014 - 09.2015
Stocker
Big Lots
08.2013 - 07.2014
Crew Team Member
Round Table Pizza, Inc
01.2005 - 02.2013
Associate of Applied Science - Information And Computer Systems
UEI College