Mikel Sessums
The Home Depot
Oxford,MS
10
years of professional experience
Diligent Materials Management Coordinator offering 8 years of experience in retail inventory management, sales operations, and customer support. Self-directed and determined in controlling inventory, managing specialized products, and meeting operational demands. Strong communication and organizational skills gained through a degree in Communication Sciences and Disorders, dedicated to supporting hospital operations and quality patient care.
Work History
Sales Specialist
8 Years 8 Months- Advised customers on product selection and installation options to enhance project outcomes in home improvement categories.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Resolved customer concerns by providing clear product guidance and efficient issue follow-up.
- Processed sales transactions, special orders, and returns while maintaining accuracy in POS systems.
- Assessed customer needs to make tailored product recommendations and effectively upsell complementary items.
- Established strong client relationships through consistent communication and proactive problem resolution.
Hostess
1 Year 9 Months- Greeted guests promptly and managed seating flow to support smooth front-door operations.
- Maintained accurate waitlist and reservation coordination using host stand procedures.
- Coordinated special seating requests, large parties, and accessibility needs with consistency.
- Trained new hosts on greeting standards, seating procedures, and guest communication.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Biology Lab Assistant- Work Study
4 Months- Managed inventory of lab supplies, chemicals, and consumables to prevent workflow delays.
- Maintained glassware, equipment, and work areas to support contamination-free procedures.
- Prepared biology lab materials, reagents, and equipment for instructional sessions.
- Maintained laboratory safety standards and followed biohazard disposal procedures.
- Calibrated microscopes, balances, and basic lab instruments for accurate use.
Education
Bachelor of Science - Communication Sciences And Disorders
Associate of Arts - Elementary Education
Skills
Sales training
Upselling strategies
Transaction processing
Account management
Product merchandising
Sales forecasting
Team collaboration
Relationship building
Customer care
Staff training
Timeline
Sales Specialist
The Home Depot
02.2018 - CurrentRead More
Biology Lab Assistant- Work Study
Northwest Community College
01.2017 - 05.2017Read More
Hostess
Texas Roadhouse
05.2016 - 02.2018Read More
University of Mississippi
Bachelor of Science from Communication Sciences And Disorders
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Northwest Mississippi Community College
Associate of Arts from Elementary Education
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