Summary
Work History
Education
Skills
Timeline
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Mikey Shepherd

Blacksburg,VA

Summary

Dynamic and dedicated professional with experience at Wendy's Restaurant, excelling in customer service and teamwork. Proven ability to train new team members and manage cash handling efficiently. Recognized for maintaining a clean and safe environment while enhancing customer engagement through effective communication and problem-solving skills.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Work History

Crew Member

Wendys Restaurant
Blacksburg, VA
12.2023 - 05.2024
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Education

GED -

Liberty Highschool
Bedford, VA
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Cleaning
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Self-discipline
  • Basic math
  • Heavy lifting
  • Safety
  • Salesmanship

Timeline

Crew Member

Wendys Restaurant
12.2023 - 05.2024

GED -

Liberty Highschool
Mikey Shepherd