Asha Smith
Globe,AZ
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Speedway Gas Station
Globe, AZ
11.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Coordinated with vendors to secure product availability at competitive prices.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Food Delivery Driver
DoorDash
Globe, AZ
06.2022 - 11.2023
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
- Ensured that the correct order was delivered to the customer.
- Followed all safety protocols while driving.
- Maintained cleanliness of vehicle interior and exterior.
- Handled cash payments from customers for delivery orders.
- Answered customer inquiries regarding menu items, prices and availability.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Provided excellent customer service throughout the delivery process.
House Cleaning and Remodel
Alhambra Trailer Park
Globe, AZ
05.2019 - 07.2019
- Measured existing structures and spaces, using tape measure, level and other tools.
- Removed old fixtures, walls and windows to prepare for new construction.
- Cleaned windows, door frames, and sills.
- Dusted furniture, fixtures, and other surfaces.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Kept records of daily tasks performed on job log sheets.
- Inspected facilities regularly for signs of wear or damage.
- Swept, mopped and sanitized wooden and tile floors.
Education
GED -
Arizona High School
Globe, AZ01-2010
Skills
- Customer Relations
- Pricing and Markdowns
- Issue Resolution
- Stock Rotations
- Hiring and Training
- Staff Management
- Inventory Control
- Employee Coaching
- Customer Service Management
- Customer Service
- POS systems operations
- Store Opening and Closing
- Problem-Solving
- Inventory counting
- Vendor Management
- Cash auditing
Timeline
Assistant Store Manager
Speedway Gas Station
11.2023 - Current
Food Delivery Driver
DoorDash
06.2022 - 11.2023
House Cleaning and Remodel
Alhambra Trailer Park
05.2019 - 07.2019
GED -
Arizona High School