Mikquandre James
Elizabeth City,NC
Summary
Hard working employee with customer service skills, multitasking, time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-Motivated and willing learn with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept to working effectively unsupervised and quickly mastering new skills and challenges.
Overview
1
1
year of professional experience
Work History
Department Supervisor
Ollies Bargain Outlet
02.2023 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built and designed large displays weekly to promote specific products.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Communicated with managers of other departments to maintain transparency.
Education
High School Diploma -
Perquimans County High School
Hertford, NC06.2022
Skills
- Customer Service
- Workplace Safety
- Problem Resolution
- Problem-Solving
- Staff Supervision
- Inventory Management
- Team Supervision
Timeline
Department Supervisor
Ollies Bargain Outlet
02.2023 - Current
High School Diploma -
Perquimans County High School