Dedicated crew member with a focus on exceptional customer service, teamwork, and organization. Demonstrated ability to multitask efficiently in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Rogue Salad Co.
08.2025 - Current
Provided exceptional customer service by engaging with customers and ensuring satisfaction with orders.
Prepared fresh ingredients efficiently while adhering to food safety standards and company procedures.
Operated kitchen equipment safely, maintaining cleanliness and organization in workstations.
Collaborated with team members and worked effectively in fast-paced environments during peak hour.
Worked flexible schedule and extra shifts to meet business needs.
Completed store opening and closing procedures and balanced tills.
Managed closing duties.
Shift Leader
Saigon Xich Lo
02.2025 - 08.2025
Oversaw daily operations, ensuring efficient workflow and adherence to service standards.
Trained and mentored team members, enhancing skills and performance consistency.
Managed inventory levels, optimizing stock availability for peak service periods.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Prepared ingredients by chopping, slicing, and measuring to ensure timely meal service.
Followed recipes accurately to maintain consistency and quality in food preparation.
Waitress
Malecon Grill and Cantina
06.2020 - 07.2022
Delivered exceptional customer service, ensuring satisfaction and prompt resolution of inquiries.
Managed multiple tables efficiently in a high-volume environment, maintaining composure under pressure.
Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing overall service flow.
Assisted in training new staff on menu knowledge and service standards, fostering a cohesive team environment.