Summary
Overview
Work History
Education
Other
Timeline
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Miles Baldwin

Miles Baldwin

Charlotte,NC

Summary

I am a goal-oriented professional seeking a position with a growing company that offers the opportunity to apply my exceptional people skills with strong problem-solving ability and great work ethic to drive sales initiatives which will enable me to be successful and add value to the company.

Overview

3
3
years of professional experience

Work History

Outside Sales Representative

Refloor
05.2025 - Current
  • Conduct needs analysis to understand existing flooring issues and recommend services to meet customer goals
  • Measure and inspect rooms to identify square footage and installation requirements
  • Explain company differentiators and present packages to create value and trust
  • Overcome objections, address customer concerns and questions
  • Thoroughly explain the financing options that the company offers
  • Cover the agreement in detail to avoid cancellations
  • Same day closing rate over 50% and less than 15% order cancel rate

Sales Consultant

Signup.Golf
01.2025 - 05.2025
  • Worked sales leads with target golf course management to demonstrate software solutions, show benefits and close sales
  • Collaborated with sales team members to achieve group targets
  • Addressed customer questions and concerns regarding products and services
  • Find problems and provide a solutions

Associate Supervisory Officer - Registered

The Pelora Group - MassMutual Carolinas
06.2024 - 12.2024
  • Oversaw financial compliance duties of over 200 Financial Advisors
  • Performed extensive monitoring and communication review to mitigate irregularities that increase risk to the advisors and the firm
  • Led personal interviews with advisors, ensuring compliance standards while fostering a collaborative work environment

Escalations Specialist - Registered

Wells Fargo Advisors, LLC
06.2022 - 06.2024
  • Managed high-risk customer complaints, minimizing compliance risk for the firm (SEC, FINRA, BBB, CFPB)
  • Achieved ninety-nine percent (99%) accuracy in case resolution
  • Elevated to the Fraud Case Resolution Team handling Senior Helpline Case Resolution
  • Participated as a member of the Wells Fargo Task Force Team whose mission is to communicate department and companywide initiatives
  • Selected as a mentor in the Wells Fargo mentorship program

Education

Bachelor of Science - Business Administration - Finance, GPA: 3.31

University of South Carolina
Columbia, SC
05-2020

Other

  • Sigma Nu Recruitment Chair
  • Assistant Golf Coach - Clover High School 2023
  • Golf - USGA GHIN +3.4

Timeline

Outside Sales Representative

Refloor
05.2025 - Current

Sales Consultant

Signup.Golf
01.2025 - 05.2025

Associate Supervisory Officer - Registered

The Pelora Group - MassMutual Carolinas
06.2024 - 12.2024

Escalations Specialist - Registered

Wells Fargo Advisors, LLC
06.2022 - 06.2024

Bachelor of Science - Business Administration - Finance, GPA: 3.31

University of South Carolina

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Miles Baldwin