Miles Bosma
Shelburne,VT
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
01.2025 - Current
- Interact with the traveling public to provide professional and respectful customer service to all passengers
- Operated equipment to screen passengers and property, such as luggage
- Served as acting lead on multiple occasions
Sales Associate / Shipper
Shelburne Country Store
07.2018 - 12.2024
- Trained new hires in all aspects of the job to include: keeping inventory, running the cash registers, & fulfilling online orders, among other things
- Maintained and kept the online webstore updated and running efficiently
- Took customer calls and in-person requests for orders and any problems they may have in regards to orders or experiences
Special Investigation Unit Intern
State Of Vermont Department of Health Access
10.2023 - 12.2023
- Attended meetings and shadowed members of the team to learn about working in an office environment
- Reviewed submitted healthcare provider documents to check compliance with the regulations of medicaid insurance
- Redesigned documents used by the investigation team for a more efficient process
Education
Bachelor of Science - Criminal Justice
Champlain College
Burlington, VT05-2024
Skills
- Customer service
- Leadership
- Working with teams
- Threat assessment
- Understanding of rules and regulations
Timeline
Transportation Security Officer
Transportation Security Administration
01.2025 - Current
Special Investigation Unit Intern
State Of Vermont Department of Health Access
10.2023 - 12.2023
Sales Associate / Shipper
Shelburne Country Store
07.2018 - 12.2024
Bachelor of Science - Criminal Justice
Champlain College