Milo Mishler
Tulsa
Summary
Dynamic server and lead bartender with a strong work ethic and exceptional customer service skills. Proven ability in responsible alcohol service and creative mixology, enhancing guest experiences and fostering customer loyalty.
Overview
10
10
years of professional experience
Work History
Server
Jimmy's Egg
Broken Arrow, OK
04.2025 - Current
- Provided friendly and efficient service to enhance customer dining experience.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Contributed ideas for improving menu offerings based on customer feedback and trends.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Lead Bartender
Momo's Chophouse
Tulsa, OK
03.2024 - 02.2025
- Supervised daily bar operations, ensuring high standards of service and cleanliness.
- Trained and mentored junior bartenders on cocktail preparation and customer engagement techniques.
- Developed specialty cocktail menu items, enhancing guest experience and increasing sales.
- Managed inventory levels, ordering supplies to maintain optimal stock for peak service times.
- Collaborated with kitchen staff to create complementary beverage pairings for menu items.
Lead Server
Momo's Chophouse
Tulsa, OK
03.2023 - 03.2024
- Supervised daily operations, ensuring exceptional service and adherence to restaurant standards.
- Trained and mentored new servers on menu knowledge and customer service techniques.
- Coordinated with kitchen staff to streamline order delivery and enhance guest satisfaction.
- Implemented process improvements that increased efficiency in table turnover rates.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Corporate Trainer/Lead Server
Yokozuna South
Tulsa, OK
04.2019 - 02.2023
- Developed and delivered training programs enhancing employee skills and performance.
- Facilitated workshops on corporate policies and procedures, ensuring compliance across locations.
- Collaborated with management to identify training needs and align programs with business objectives.
- Mentored junior trainers, promoting knowledge sharing and professional development within the team.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
- Coordinated large group reservations to ensure seamless execution of special occasions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lead Server
El Guapo's
Tulsa, OK
03.2016 - 03.2019
- Resolved customer complaints promptly, maintaining high levels of patron trust and loyalty.
- Developed training materials for staff, improving onboarding consistency and effectiveness.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Assisted bartenders in preparing and serving beverages, ensuring quality standards were met.
Education
No Degree - Certified Spirits Specialist
Society of Wine Educators
2026
No Degree - Liberal Arts
Tulsa Community College
Tulsa, OK2012
Welding Fabricator - Welding
Tulsa Technology Center
Tulsa, OK12-2024
High School Diploma -
Booker T. Washington High School
Tulsa, OK05-2012
Skills
- Engaging personality
- Highly reliable
- Strong work ethic
- Exceptional customer service
- Sales techniques
- Menu memorization
- Strong multitasking
- Responsible alcohol service
- Drink preparation techniques
- Classic cocktails
- Creative mixology
Timeline
Server
Jimmy's Egg
04.2025 - Current
Lead Bartender
Momo's Chophouse
03.2024 - 02.2025
Lead Server
Momo's Chophouse
03.2023 - 03.2024
Corporate Trainer/Lead Server
Yokozuna South
04.2019 - 02.2023
Lead Server
El Guapo's
03.2016 - 03.2019
No Degree - Certified Spirits Specialist
Society of Wine Educators
No Degree - Liberal Arts
Tulsa Community College
Welding Fabricator - Welding
Tulsa Technology Center
High School Diploma -
Booker T. Washington High School
References
Jeremy Skinner
Assistant Manager, Jimmy's Egg
918-407-4198
Byno Salsman
General Manager, Momo's Chophouse
918-402-5596
Ashley Shales
General Manager, Yokozuna South
706-718-8363