Mingzhi Chen
Tomball
Summary
Dynamic professional with extensive experience in legal environments. Known for strong organizational skills and attention to detail. Committed to enhancing customer satisfaction and streamlining daily operations.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Store Manager
Gigi's Pantry
Houston
08.2025 - Current
- Managed daily store operations by coordinating opening and closing procedures and ensuring accurate cash handling.
- Led inventory management to streamline stock organization and optimize ordering processes.
- Monitored inventory levels to efficiently place orders and maintain optimal stock levels.
- Maintained financial accuracy through diligent cash register transactions.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored cleanliness and safety standards to ensure compliance.
- Assisted customers with inquiries, resolving issues promptly and effectively.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Legal Assistant
William Y. Sim, P.C.
Houston
05.2019 - 08.2025
- Organized case files and maintained document management systems for easy access.
- Conducted legal research to support ongoing cases and client inquiries.
- Communicated with clients to gather information and provide case updates.
- Coordinated schedules, meetings, and appointments for the legal team efficiently.
- Managed billing and invoicing processes to ensure accurate client account records.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Handled telephone calls, meeting plans and conference organization requirements.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Performed basic bookkeeping duties including tracking payments received from clients.
Travel Agent
Grand Holidays
03.2016 - 05.2018
- Managed client itineraries and travel arrangements for diverse destinations.
- Researched and recommended travel packages tailored to client preferences.
- Coordinated with vendors and suppliers to secure bookings and services.
- Assisted clients with itinerary changes and resolved travel-related issues promptly.
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Created travel itineraries and made adjustments to meet client specifications.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.
- Ensured all reservations were accurately documented in agency's system prior to client departure date.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
Visa Specialist
Huaren Immigration Services Co., Ltd
Guangzhou
08.2013 - 03.2015
- Reviewed visa applications for compliance with immigration regulations.
- Guided clients through the visa application process and requirements.
- Prepared detailed documentation for various visa categories and submissions.
- Assisted in resolving complex visa issues and client inquiries promptly.
- Maintained up-to-date knowledge of immigration laws and regulations.
- Assisted with preparation of documentation for visa interviews.
- Verified accuracy of information provided by applicants on their forms.
- Provided guidance on the application process and procedures to applicants.
- Generated, reviewed and processed visa applications.
Education
Bachelor of Arts - Foreign Translation
Lingnan Normal University
Zhangjiang, China06-2013
High School Diploma -
Jiangmen No.1 High School
Jiangmen, China06-2009
Skills
- Case management
- Customer service
- Client communication
- Attention to detail
- MS Office expertise
- Multilingual communication
Languages
English
Professional
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Japanese
Elementary
Certification
- Japanese N2 Certificate
Affiliations
- Volleyball Team Captain of School of Foreign Language
- Basketball Team Player of School of Foreign Language
- Student Association member of School of Foreign Language
Timeline
Store Manager
Gigi's Pantry
08.2025 - Current
Legal Assistant
William Y. Sim, P.C.
05.2019 - 08.2025
Travel Agent
Grand Holidays
03.2016 - 05.2018
Visa Specialist
Huaren Immigration Services Co., Ltd
08.2013 - 03.2015
Bachelor of Arts - Foreign Translation
Lingnan Normal University
High School Diploma -
Jiangmen No.1 High School