Summary
Overview
Work History
Education
Skills
Timeline
Generic
MINH SANG NGUYEN

MINH SANG NGUYEN

Philadelphia,PA

Summary

Flexible and friendly individual to bring exceptional customer service. I know how to handle these problems as well as communicate with customers. Memorizing easily the names of dishes. Having a strong knowledge capital about Vietnamese foods.

Overview

1
1
year of professional experience

Work History

Shift Leader

08.2023 - 08.2024

Training new employees, managing

  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Checking revenue daily.
  • Checking ingredients.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Restaurant Waiter

08.2023 - 08.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Associate of Arts - BUSINESS

Community College of Philadelphia
Philadelphia, PA

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Table setting
  • Memory retention
  • Food presentation
  • Guest engagement
  • Menu memorization

Timeline

Shift Leader

08.2023 - 08.2024

Restaurant Waiter

08.2023 - 08.2024

Associate of Arts - BUSINESS

Community College of Philadelphia
MINH SANG NGUYEN