Minnah Green
Washington,DC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Restaurant Team Member
The Smith
Washington, DC
01.2015 - 03.2021
- Began as a busser, then followed the path to management; hostess, server, assistant manager.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Administrative Assistant
Taja Investments
Washington, DC
12.2015 - 12.2020
- Provided secretarial and office management support while building cooperative working relationships.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Youth Leader
Marion Barry Youth Leadership Institute
Washington, DC
07.2013 - 12.2020
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Led discussions and facilitated games and activities to demonstrate values and morality.
- Fostered relationships with students, and provided counseling on personal and spiritual issues.
- Promoted youth group resources through printed marketing material, email newsletters and social media campaigns.
Education
High School Diploma -
Theodore Roosevelt Senior High School
Washington, CA01.2018
Associate of Science - Political Science
Trinity Washington University
Washington, DCSkills
- Guest experiences
- Outgoing personality
- Listening skills
- Strong problem solver
- Professional and mature
- Administrative duties
- Quality control
- Service prioritization
Timeline
Administrative Assistant
Taja Investments
12.2015 - 12.2020
Restaurant Team Member
The Smith
01.2015 - 03.2021
Youth Leader
Marion Barry Youth Leadership Institute
07.2013 - 12.2020
High School Diploma -
Theodore Roosevelt Senior High School
Associate of Science - Political Science
Trinity Washington University