Proven leader with extensive experience in customer service and staff development, notably at Gentleman Club. Excelled in creating welcoming environments and fostering repeat business through exceptional service. Skilled in health and safety practices and adept at staff training, ensuring both team and client satisfaction. Achieved significant improvements in operational efficiency and customer loyalty. I bring highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency.