Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Aflleje

Spanaway,WA

Summary

Dynamic Catering Coordinator at Panera Bread with a proven track record in client retention and exceptional customer service. Skilled in event planning and team leadership, I successfully enhanced client satisfaction by addressing concerns promptly and ensuring seamless event execution. Adept at managing catering orders, I foster strong client relations to drive business success.

Experienced with organizing and managing catering logistics for diverse events. Utilizes strong planning abilities to orchestrate seamless event execution and customer satisfaction. Knowledge of vendor negotiations and menu customization to meet client needs.

Catering professional with keen eye for detail and commitment to high standards. Recognized for effectively coordinating events and delivering outstanding results. Valued team collaborator with focus on achieving goals and adapting to changing needs. Skilled in logistics management and client relations, known for reliability and flexibility.

Meticulous Catering Coordinator with 3 years of catering industry experience. Maintains high standards in catering, preparation, packaging and delivery to achieve client satisfaction. Effectively manages banquet operations to promote quality service while meeting financial goals.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Catering Coordinator

Panera Bread
Puyallup, WA
12.2021 - Current
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
  • Assisted in recruitment efforts for open positions within the catering team, ensuring selection of highly skilled and motivated professionals.

Retail Sales Associate

Spirit Halloween LLC
Puyallup, WA
09.2023 - 11.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associate

FYE
Tacoma, WA
07.2022 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Associate Of Applied Business - Retail Business Management

Clover Park Technical College
Lakewood, WA
06.2024

Diploma -

Spanaway Lake High School
Spanaway, WA
06.2023

Skills

  • Customer service
  • Sales techniques
  • Inventory management
  • Visual merchandising
  • Client relations
  • Team leadership
  • Food safety
  • Event planning
  • Personnel supervision
  • Client retention

Timeline

Retail Sales Associate

Spirit Halloween LLC
09.2023 - 11.2024

Retail Sales Associate

FYE
07.2022 - 11.2022

Catering Coordinator

Panera Bread
12.2021 - Current

Associate Of Applied Business - Retail Business Management

Clover Park Technical College

Diploma -

Spanaway Lake High School
Miranda Aflleje