Miranda Cross
Lubbock
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Branson Hotline
Branson, MO
08.2015 - 12.2016
- Answered calls, made customer reservations, managed filing and data entry, sold upgrades, provided customer service, resolved issues, ran daily credit card and sales reports, handled credit disputes.
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed scheduling for team meetings, ensuring optimal use of time and resources.
- Developed and maintained filing systems to improve document retrieval processes.
Front desk
Gazebo Inn
Branson, MO
05.2015 - 08.2015
- Customer service, data entry, reserved rooms for guests and managed billing processes, cash handling, answer phones, filing, tracked maintenance issues and ensured timely resolution, check customers in and out of hotel, night audit and all daily reports. Manage breakfast area.
Administrative Assistant
Market Source
Branson, MO
04.2011 - 05.2015
- Answer multi line phone calls, data entry, filing, customer service, handle member services, cash handling, track all tours for travel club. Call customers and set date to use travel package. Run reports for daily and weekly accounts.
CNA - Certified Nursing Assistant
Table rock health
Kimberling City, MO
05.2007 - 01.2009
- Monitored vital signs, documenting changes to inform treatment plans effectively.
- Provided compassionate patient care, ensuring comfort and safety in daily activities.
- Trained new CNAs on best practices and organizational protocols, improving team performance.
Education
Pre nursing
Cowley County Community College
Arkansas City, KSHigh school diploma -
Blue Eye RV
Blue Eye, MOSkills
- Office administration
- Data Entry
- Clerical
- Multi-line phones
- Computer skills
- Organization
- Time management
- Customer Service
- Guest Services
- Ten Key
Additional information
Gap in employment is due to being a stay at home mom. However, due to economical issues I will be reentering the work force
Timeline
Administrative Assistant
Branson Hotline
08.2015 - 12.2016
Front desk
Gazebo Inn
05.2015 - 08.2015
Administrative Assistant
Market Source
04.2011 - 05.2015
CNA - Certified Nursing Assistant
Table rock health
05.2007 - 01.2009
Pre nursing
Cowley County Community College
High school diploma -
Blue Eye RV