Miranda Pina Munoz
Moundhouse ,Nv
Summary
Results-driven professional with a strong focus on customer service and team collaboration. Proven ability to enhance workflow and drive sales through effective training and motivational strategies.
Overview
5
5
years of professional experience
Work History
Shift Lead Supervisor
Starbucks
Carson City, NV
05.2024 - Current
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored team members on beverage preparation and customer engagement techniques.
- Managed inventory levels, ensuring stock availability while minimizing waste through effective ordering practices.
- Implemented promotional strategies to enhance product visibility and drive sales during peak hours.
Barista
Starbucks
Carson City, NV
06.2022 - 05.2025
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Operated espresso machines and brewing equipment to prepare high-quality beverages consistently.
- Trained new team members on beverage preparation techniques and customer engagement strategies.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Assembler
Peterson Products
Dayton, NV
05.2021 - 08.2021
- Assembled components according to specifications, ensuring high-quality standards and adherence to safety protocols.
- Operated assembly machinery and tools efficiently, minimizing downtime and maximizing productivity.
- Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
- Conducted routine inspections of assembled products to verify accuracy and quality compliance.
Education
No Degree - Social Work
Arizona State University
Tempe, AZ01-2028
High School Diploma -
Dayton High School
Dayton, NV06-2023
Skills
- Customer service focus
- Workplace safety
- Employee training
- Staff motivation
Accomplishments
coffee master
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead Supervisor
Starbucks
05.2024 - Current
Barista
Starbucks
06.2022 - 05.2025
Assembler
Peterson Products
05.2021 - 08.2021
No Degree - Social Work
Arizona State University
High School Diploma -
Dayton High School