Miranda Riley
Dennison,OH
Summary
Dedicated professional with a strong background in relationship building and management. Skilled in invoicing, billing, and order process management, contributing to improved customer experiences and efficient operations. Committed to delivering exceptional service and supporting organizational goals.
Overview
6
6
years of professional experience
Work History
Registrar
Aultman Hospital
Canton, OH
02.2025 - Current
- Assisted patients with registration processes and documentation verification.
- Maintained accurate patient records in electronic health record system.
- Coordinated insurance information collection and ensured compliance with policies.
- Handled patient inquiries and resolved registration-related issues efficiently.
Order Management Specialist
Innosource / Goodyear
Akron, OH
06.2023 - 02.2025
- Processed customer orders efficiently using SAP order management system.
- Managed order fulfillment timelines, ensuring adherence to customer expectations and service level agreements.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Generated invoices and shipping labels to properly bill and ship customer orders.
Relationship Banker
Consumers National Bank
Canton, OH
08.2022 - 06.2023
- Developed strong customer relationships through personalized banking solutions and proactive communication.
- Conducted thorough financial assessments to recommend suitable products and services for clients.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Increased efficiency in handling client transactions, ensuring accuracy and timeliness.
Teller
Dover Phila Federal Credit Union
Dover, OH
02.2020 - 08.2022
- Processed member transactions efficiently, ensuring accuracy in deposits and withdrawals.
- Enhanced member experience by providing personalized service and resolving inquiries promptly.
- Educated members on account features, benefits, and services to improve financial literacy.
- Maintained compliance with federal regulations and credit union policies during all transactions.
Education
High School Diploma -
Tuscarawas Valley
Zoar, OHSkills
- Records management
- Admissions support
- Order process management
- Invoicing and billing
- Relationship building and management
- Customer Service-oriented
- Cash handling
Timeline
Registrar
Aultman Hospital
02.2025 - Current
Order Management Specialist
Innosource / Goodyear
06.2023 - 02.2025
Relationship Banker
Consumers National Bank
08.2022 - 06.2023
Teller
Dover Phila Federal Credit Union
02.2020 - 08.2022
High School Diploma -
Tuscarawas Valley