Miranda Sanchez
ModernMD SBH
Bronx
9
years of professional experience
Professional and compassionate Medical Receptionist with experience providing excellent front-desk support in busy healthcare settings. Skilled in scheduling appointments, greeting patients, verifying insurance, maintaining accurate medical records, answering multi-line phone systems, and handling confidential information in compliance with HIPAA guidelines.
Work History
Patient Care Coordinator
1 Year 4 Months- Greeted and guided patients during appointments
- Answered incoming phone calls promptly
- Scanning & updating electronic medical records
- Processing & verifying insurance coverage / collecting patient responsibility
- Conducted follow-up calls to ensure patient satisfaction
- Facilitated communication between patients and medical staff to enhance overall care experience.
Patient Care Technician / Receptionist
11 Months- Monitored vital signs, including blood pressure, pulse, temperature, and respiration, to ensure patient health and safety
- Obtained blood, urine, and stool samples for testing, facilitating accurate diagnosis and treatment
- Maintained cleanliness of patient rooms and disinfected equipment
- Organized and filed medical records accurately in a secure system to maintain patient confidentiality. and other documents accurately
- Coordinated patient appointments and follow-ups, enhancing patient access to care and continuity
COVID-19 Testing Site Manager
2 Years- Explained test results to patients and advised follow-up visits as necessary
- Developed training materials for new hires, enabling quick integration into the team and maintaining high-quality service standards.
- Managed patient flow efficiently, reducing long lines and wait times at the testing site.
- Distributed weekly team schedules to enhance clarity among team members
- Monitored inventory levels to maintain adequate stock and placed timely orders
- Adhered to OSHA guidelines to maintain workplace safety standards
Medical Assistant/Receptionist
3 Years 3 Months- Assisted patients with medical procedures
- Performed EKGs, venipuncture, urine drug screening, and CLIA-waived tests
- Recorded patient medical history, vitals, and test results
- Explained treatment procedures, medications, and physician instructions
- Prepared treatment rooms and ensured cleanliness
- Processed insurance verification, registered patients, and scheduled appointments to enhance patient flow and experience
Education
Certificate - Medical Assistant Program
Certificate Obtained
Skills
Patient documentation
Appointment management
Appointment scheduling
Medical terminology
Patient records
HIPAA compliance
Organizational skills
Timeline
Patient Care Coordinator
ModernMD SBH
04.2025 - CurrentRead More
Patient Care Technician / Receptionist
Omega Health - Urgent Care
12.2023 - 11.2024Read More
COVID-19 Testing Site Manager
LabWorq
03.2021 - 03.2023Read More
Medical Assistant/Receptionist
Statcare Urgent & Walk-In Medical Care
03.2017 - 06.2020Read More
The New York School for Medical and Dental Assistants
Certificate from Medical Assistant Program
Read More