Mireya A Mervin
Deep Run,USA
Summary
A hardworking, ethical, and detail-oriented student working towards an Associate in Architectural Technology, expected in May 2025. Seeking an opportunity to begin a career or expand skills and contribute to company success. Possesses excellent verbal and written communication skills with a strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Time Financing Service
Kinston, NC
02.2025 - Current
- Responded to customer requests for products, services, and company information.
- Communicated with applicants to obtain loan application information and explain loan process.
- Improved loan processing efficiency by streamlining procedures and implementing digital tools.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
Barista
Starbucks
Richlands, NC
08.2024 - 02.2025
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Library Student Intern
Coastal Carolina Community College
Jacksonville, NC
01.2024 - 06.2024
- Serviced patrons to find desired items, located books and other materials and checked due dates to share expected returns.
- Assisted with library equipment use, aided with technology access and checked out items.
- Demonstrated cleanliness and orderliness of library spaces, including shelving areas and study rooms.
Retail Associate
Once Upon A Child
Jacksonville, NC
07.2023 - 09.2023
- Assisted customers with finding and selecting the right products for their needs, offering personalized recommendations to enhance their shopping experience.
- Provided a clean and organized sales floor to enhance the customer shopping experience and promote a positive image of the store.
- Completed pricing and labeling merchandise accurately to ensure proper inventory management and customer satisfaction.
Barista
Barnes & Nobles
Jacksonville, NC
08.2022 - 02.2023
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment while keeping eye on the customer line.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Associate in Architectural Technology -
Coastal Carolina Community College
Jacksonville, NC05.2025
High School Diploma -
Harvest Investment Academy
Jacksonville, NC12.2022
Skills
- CPR
- MLS Management
- Kinetic Learner
- Opening and Closing Procedures
- Data Entry
- Decision-Making
- Cash Handling
- Team Collaboration
- Attention to Detail
- Equipment Operation
- Team Training
- Customer Service
- Product Recommendation
- Inventory Management
- Maintaining Cleanliness and Orderliness
- CSR Duties
- Money Handling
- Team collaboration
Certification
- Architectural Drafting & Design 1
- Architectural Drafting & Design 2
- Digital Design
Languages
Spanish
Elementary
Timeline
Customer Service Representative
Time Financing Service
02.2025 - Current
Barista
Starbucks
08.2024 - 02.2025
Library Student Intern
Coastal Carolina Community College
01.2024 - 06.2024
Retail Associate
Once Upon A Child
07.2023 - 09.2023
Barista
Barnes & Nobles
08.2022 - 02.2023
Associate in Architectural Technology -
Coastal Carolina Community College
High School Diploma -
Harvest Investment Academy
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