Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miriam Gonzalez

Hillsboro,OR

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

2
2
years of professional experience

Work History

Hostess

La Hacienda Real
06.2023 - Current
  • Assisted managers with quickly resolving service- and food-related issues.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Answered phone calls to take orders, give information and document reservations.

Cashier

Kohls Department Store
01.2023 - 03.2023
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

Marshalls
03.2022 - 12.2022
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Set up new sales displays each week with fresh merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Hillsboro High School
Hillsboro, OR
06.2023

Skills

  • Service prioritization
  • Customer-Oriented
  • Customer Service
  • Phone Etiquette
  • Guest Seating
  • Guest Greeting and Seating

Languages

Spanish
Native or Bilingual

Timeline

Hostess

La Hacienda Real
06.2023 - Current

Cashier

Kohls Department Store
01.2023 - 03.2023

Cashier

Marshalls
03.2022 - 12.2022

High School Diploma -

Hillsboro High School

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Miriam Gonzalez