Missi James
Fort Myers,FL
Summary
Dedicated Property Manager with expertise in tenant communication and complaint resolution. Proven track record in vendor coordination and financial management, ensuring compliance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Property Manager
Roers Companies
Port Charlotte, Florida
06.2026 - Current
- Implemented targeted marketing strategies that successfully attracted new tenants to properties.
- Coordinated with vendors and service providers to address property maintenance requests efficiently.
- Completed regular property inspections to support compliance and safety standards.
- Supported tenant communication and addressed concerns promptly and professionally.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
Property Manager
Cushman & Wakefield
Fort Myers, Florida
07.2023 - 06.2026
- Maintained accurate financial records and tracked rental payments regularly.
- Prepared monthly reports detailing financial performance data such as revenue growth and expenses incurred.
- Conducted regular property inspections to ensure compliance and safety standards.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Coordinated property maintenance requests with vendors and service providers.
- Managed all maintenance requests from tenants in a timely manner.
- Handled resident complaints and expedited maintenance requests.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Managed tenant communications and resolved concerns effectively.
Human Resources Generalist
Bass Pro Shops
Midway, Arkansas
07.2019 - 10.2022
- Conducted recruitment efforts to attract diverse talent for various roles.
- Managed employee onboarding processes and orientation sessions.
- Administered employee benefits programs and addressed inquiries.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Facilitated conflict resolution between employees and management teams.
- Assisted in performance evaluation processes and feedback sessions.
- Developed and maintained employee records in HRIS systems.
- Ensured compliance with labor laws and company policies throughout operations.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
Property Manager
Blevins Property Management
Salem, Arkansas
07.2007 - 07.2019
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Prepared detailed budgets and financial reports for properties.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Met with clients to negotiate management and service contracts.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Completed lease applications and verifications, notifying prospects of results.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Education
Bachelor of Arts - Business Administration And Management
The University of Texas At Austin
Austin, TX01-1992
Skills
- Property inspections
- Financial management
- Budget preparation
- Vendor coordination
- Marketing strategies
- Tenant relations
- Customer relationship management
Timeline
Property Manager
Roers Companies
06.2026 - Current
Property Manager
Cushman & Wakefield
07.2023 - 06.2026
Human Resources Generalist
Bass Pro Shops
07.2019 - 10.2022
Property Manager
Blevins Property Management
07.2007 - 07.2019
Bachelor of Arts - Business Administration And Management
The University of Texas At Austin