Alexis Thompson
Pompano Beach,FL
Summary
Dynamic Assistant Manager at Hire Quest Direct with a proven track record in conflict resolution and customer service excellence. Skilled in staff delegation and operational standards, I effectively enhanced team performance and maintained compliance with safety regulations. My proactive approach to problem-solving fosters a motivated and efficient work environment.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Hire Quest Direct
Pompano Beach, FL
07.2019 - 04.2025
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06-2001
Some College (No Degree) - UNDECLARED
Norfolk State University
Norfolk, VASome College (No Degree) - Psychology
Florida Atlantic University
Boca Raton, FLSkills
- Conflict resolution
- Client support
- Regulatory adherence
- Staff delegation
- Operational standards
- Inventory management
- Customer service
- Team building
- Problem solving
- Decision making
- Attention to detail
- Team motivation
Timeline
Assistant Manager
Hire Quest Direct
07.2019 - 04.2025
High School Diploma -
Deerfield Beach High School
Some College (No Degree) - UNDECLARED
Norfolk State University
Some College (No Degree) - Psychology
Florida Atlantic University
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