Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Brooks

Eaton,OH

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 10 years.

Overview

19
19
years of professional experience

Work History

Medical Receptionist

Premier HealthCare
Centerville, OH
12.2022 - 01.2024
  • Answering phones
  • Collecting Copays
  • Scheduling Appointments
  • Daily balancing
  • Updating patient information

Optometric Assistant

Dr. Mark Schmidt
Brookville, OH
07.2021 - 01.2022
  • Pretesting
  • Assisting with ordering glasses or contacts
  • Billing insurance

Front Office Receptionist

Mahajan Therapeutics Mahajan Therapeutics
Dayton, OH
04.2021 - 08.2021
  • Scheduling intake appointment
  • Updating client information
  • Daily sheets
  • Accepting copays
  • Answering multi line phones
  • EMR

Care Coordinator

JSA HEALTHCARE CORPORATION
Saint Petersburg, FL
10.2014 - 03.2015
  • Procured insurance authorization for surgeries and procedures

Cook/Supervisor

Greenbriar Nursing and Rehabilitation Center
Eaton, OH
04.2012 - 09.2014
  • Prepping food
  • Preparing meals
  • Cleaning
  • Assist in tray line
  • Supervisor for night shift

Front Office Receptionist

DR. JILL B. VOSLER
Eaton, OH
11.2004 - 03.2012
  • Scheduled appointments for patients
  • Updated patient information
  • Procured insurance authorizations and insurance appeals
  • Referred patients to specialty physicians
  • Collected copays from patients
  • EMR experience
  • Posted daily charges
  • Answered multi-line phone system

Education

INSURANCE BILLING AND CODING SPECIALIST (DIPLOMA) -

HERZING UNIVERSITY
04-2021

Certified Nursing Assistant - undefined

MIAMI VALLEY CAREER TECHNOLOGY CENTER
06-1997

High school diploma - undefined

MIAMI VALLEY CAREER TECHNOLOGY CENTER
06-1985

High school diploma - undefined

Brookville High School
Brookville, OH, US
01-1985

Skills

  • EMR
  • Insurance Verification
  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • HIPAA compliance

Timeline

Medical Receptionist

Premier HealthCare
12.2022 - 01.2024

Optometric Assistant

Dr. Mark Schmidt
07.2021 - 01.2022

Front Office Receptionist

Mahajan Therapeutics Mahajan Therapeutics
04.2021 - 08.2021

Care Coordinator

JSA HEALTHCARE CORPORATION
10.2014 - 03.2015

Cook/Supervisor

Greenbriar Nursing and Rehabilitation Center
04.2012 - 09.2014

Front Office Receptionist

DR. JILL B. VOSLER
11.2004 - 03.2012

Certified Nursing Assistant - undefined

MIAMI VALLEY CAREER TECHNOLOGY CENTER

High school diploma - undefined

MIAMI VALLEY CAREER TECHNOLOGY CENTER

High school diploma - undefined

Brookville High School

INSURANCE BILLING AND CODING SPECIALIST (DIPLOMA) -

HERZING UNIVERSITY