Misty Craps
Administrative Assistant
Monetta,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Complete Septic Tank LLC
Pelion, SC
10.2020 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel..
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry and processing for 12 employees to comply with predetermined company guidelines.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Recorded expenses and maintained accounting records.
Administrative Assistant
Shealy's Bar-B-Que-Corporate Office
Batesburg, SC
04.2016 - 07.2020
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Operations Assistant-Student
Michelin Tire
Lexington, SC
05.2012 - 04.2016
- Understood key performance indicators and usage to drive results through factory-driven processes.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Collected, arranged and input information into database system.
Education
High School Diploma -
06.2011 - 06.2011
Bachelor of Arts - Communications
Skills
Spreadsheet management
Office administration
Mail handling
Expense reporting
Workflow planning
Relationship building
Documentation and reporting
Recordkeeping
Multi-line phone proficiency
Time management
Database administration
Business administration
Scheduling
Social media knowledge
Bookkeeping
Payroll and budgeting
Account Reconciliation
Timeline
Administrative Assistant - Complete Septic Tank LLC
10.2020 - Current
Administrative Assistant - Shealy's Bar-B-Que-Corporate Office
04.2016 - 07.2020
Operations Assistant-Student - Michelin Tire
05.2012 - 04.2016
Ridge Spring Monetta High School - High School Diploma,
06.2011 - 06.2011
Grand Canyon University - Bachelor of Arts, Communications