Misty Ferguson
Lyons Falls,NY
Summary
Seasoned Salon Owner/Operator with wide-ranging experience in salon operations, customer service, and team leadership. Known for fostering an environment of growth and development for staff, while ensuring high standards in client satisfaction. Demonstrates strong business acumen coupled with creativity and passion for the beauty industry. Made significant improvements in previous work settings through strategic planning, innovative marketing strategies, and comprehensive staff training programs.
Overview
24
24
years of professional experience
Work History
Salon Owner/Operator
Misty's Hair Haven
Lyons Falls, NY
09.2016 - Current
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Created marketing strategies to increase clientele and expand the business.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ordered supplies and equipment needed for daily operations.
- Ensured that all safety protocols were followed in the salon at all times.
- Performed administrative duties such as filing paperwork and responding to emails.
- Monitored stock levels of products used in services offered at the salon.
- Promoted special offers through social media platforms to attract new customers.
- Inspected workstations regularly to ensure they are clean and organized.
Photographer
G&G Photograpghy
Lyons Falls, NY
09.2016 - Current
- Set up lighting equipment and adjust camera settings to capture desired images.
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Develop film, print photos, and make digital copies of existing photos.
- Edit photos using Adobe Photoshop and other software applications.
- Create portfolios for clients to showcase work.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
- Review proofs with clients to determine which images should be printed or published.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Compose creative shots from different angles that are visually appealing.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Assist in planning setup of shoots including location scouting.
- Ensure safety of people involved in photo sessions by following all applicable laws and regulations.
- Manage budgets related to purchasing supplies needed for each shoot.
- Deliver quality products within deadlines established by clientele.
Daycare Provider
Mimi's Daycare
Lyons Falls, NY
09.2013 - Current
- Organized and implemented activities to stimulate physical, emotional, intellectual, and social development of children in a daycare setting.
- Provided care for infants and toddlers by changing diapers, preparing meals, helping with nap times, and organizing playtime activities.
- Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
- Assisted in potty training children while providing positive reinforcement when successful.
- Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
- Supervised children during outdoor playtime to ensure safety at all times.
- Sanitized toys and equipment on a daily basis to maintain cleanliness standards.
- Communicated with parents regarding their child's progress in the daycare program.
- Collaborated closely with other daycare providers to create an effective team environment.
- Adhered to strict confidentiality policies when discussing any information related to the children or families enrolled in the program.
- Ensured compliance with state regulations pertaining to health codes and safety standards within the facility.
- Intervened quickly and appropriately when issues between children arose using positive behavior management techniques.
Pharmacy Technician
The Falls Pharmacy
Lyons Falls, NY
08.2000 - 10.2016
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided education materials about medications to patients upon request.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Education
High School Diploma -
South Lewis
Turin, NY06-2000
Skills
- Appointment Scheduling
- Employee Training
- Staff Management
- Hygiene standards
- Health and safety
- Sales Tracking
- Contract Administration
- Customer Service Management
- Inventory Management
Timeline
Salon Owner/Operator
Misty's Hair Haven
09.2016 - Current
Photographer
G&G Photograpghy
09.2016 - Current
Daycare Provider
Mimi's Daycare
09.2013 - Current
Pharmacy Technician
The Falls Pharmacy
08.2000 - 10.2016
High School Diploma -
South Lewis
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