Misty Herndon
Jennings,Florida
Summary
Practice administration professional with hands-on experience supporting scheduling, prior authorizations, medical records, insurance review, and front office operations. Known for keeping patient flow organized, handling EMR entries carefully, and supporting daily financial tasks such as deposits and copay collection. Brings a service-focused approach to efficient, well-run office operations.
Overview
9
9
years of professional experience
Work History
Office Manager
Trim MD Weight Loss Clinic
07.2025 - Current
- Acted as primary liaison for all internal and external communications, facilitating information flow.
- Managed and maintained patient medical records to ensure accuracy and compliance
- Processed daily cash intake and completed bank deposits to maintain financial integrity
- Explained treatment plans, preparation steps, and medication instructions to enhance patient understanding
- Administer intramuscular and/or subcutaneous injections
Office Manager
Suwannee Wellness Center
04.2022 - 03.2025
- Coordinated administrative functions to ensure smooth office operations.
- Managed and resolved office-related issues to maintain a productive work environment.
- Scheduling patient appointments, checking patient in and out, collecting copayments
- Recorded daily cash intake for accurate financial tracking. and bank deposits
Practice Administrator / Owner
Freedom Health and Wellness of Lake City
01.2018 - 06.2021
- Obtained prior authorization for medications and procedures, facilitating timely patient care
- Resolved office-related issues, enhancing operational efficiency
- Administrative functions, Payroll, Office Deposits
- Maintained medical records, reviewed all insurance EOBs for denials
- Scheduling patient appointments, checking patient in and out, collecting copayments
- Administration of intramuscular and/or Subconscious injections
- Performed urine/blood collection, collect patient vitals and entered into EMR
Education
Diploma -
Hamilton County High School
Jasper, FL06-1997
Skills
- Medical records
- EMR documentation
- Insurance verification
- Problem solving
- Patient scheduling
- Scheduling
- Treatment coordination
- Medical billing
- Office administration
- Staff training
- Supply management
- Problem solving
- Attention to detail
- Organizational skills
- Effective communication
- Conflict resolution
- Supply management
Timeline
Office Manager
Trim MD Weight Loss Clinic
07.2025 - Current
Office Manager
Suwannee Wellness Center
04.2022 - 03.2025
Practice Administrator / Owner
Freedom Health and Wellness of Lake City
01.2018 - 06.2021
Diploma -
Hamilton County High School