Misty Johnson
Christiansburg,VA
Summary
Organized Office Manager with noted experience in medical administrative management. Prioritize projects and multitask effectively to achieve project goals as well as provide caring and compassionate customer, client and patient service. Detail-oriented and enthusiastic team player, Dependable, ethical and reliable support specialist.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Pearisburg Dental Center
01.2024 - Current
- Answering multiline phone systems
- Scheduling patients, check in check out
- Billing, processing payments, updating medical and health records
- Insurance eligibility verification, insurance claims, All general office operations and management.
Universal Banker II
Truist
11.2022 - 01.2024
- Responsible for the day to day financial transactions for bank customers quickly and accurately
- Cashing, depositing checks, handling loan payments
- Resolving complaints or account discrepancies
- Tracking, recording, reporting and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
- Adhere to all cash counting and handling procedures
- Open accounts for new customers and prepare new account paperwork, applications and request the required identification.
Office Manager
Dr. M. Kent Kiser DDS
08.2014 - 03.2022
- Handling all general office administration duties
- Multi line phone system, incoming/outgoing mail, email, fax
- Maintaining and scheduling patient, doctor and staff appointments and schedules
- Greeted visitors, patients and venders
- Insurance verification and eligibility
- Handled and recorded all patient financials, filed and processed insurance claims
- Collected and deposited payments
- Supervised and trained office staff
- Inventory and ordering office supplies
- Offered clinical support to doctor, patients and staff when needed.
Operations Associate
Corning Inc
06.2009 - 08.2014
- As an Operations Associate I was responsible for performing multiple tasks and operations of production equipment to produce finished ceramic substrates for the automotive industry from raw materials
- Tasks include but not limited to; Machine setup and operation, Process monitoring and decision making, Visual inspection of product at various stages of production, Material and product handling, Operate production machinery and computers, Basic maintenance of equipment
- As USW Union Recording Secretary, my responsibilities were recording minutes from monthly meetings, grievance hearings and contract negotiations
- As well as working with employees and management to resolve any disputes or contract violations fairly and respectfully to ensure a safe and healthy work environment for all.
Education
High School Diploma -
Pulaski County High School
Dublin, VA01.1991
Skills
- Account management
- Data entry
- Insurance verification, eligibility and claims
- Office manager, administrative experience
- Customer service
- Organizational skills
- Cash handling
- Leadership
- Communication skills
- Medical Scheduling
- Multi-line Phone Systems
- Accounts Payable
- Microsoft office
Certification
Driver's License
Timeline
Office Manager
Pearisburg Dental Center
01.2024 - Current
Universal Banker II
Truist
11.2022 - 01.2024
Office Manager
Dr. M. Kent Kiser DDS
08.2014 - 03.2022
Operations Associate
Corning Inc
06.2009 - 08.2014
High School Diploma -
Pulaski County High School
Similar Profiles
SEEMONA PERSAUDSEEMONA PERSAUD
Dental Hygienist at Waterdown smiles and North star Dental, Dentistry on living Arts, Dr Caplash Dental Center, Erindale village dental, beach kids dental, Broadway dental clinic, fort dental clinicDental Hygienist at Waterdown smiles and North star Dental, Dentistry on living Arts, Dr Caplash Dental Center, Erindale village dental, beach kids dental, Broadway dental clinic, fort dental clinic
MARIA HERNANDEZMARIA HERNANDEZ
Dental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant CenterDental treatment coordinator and Surgical Director at Aria Dental Implant Center & Dental Hearts Implant Center
Edgar Karim LopezEdgar Karim Lopez
General Dentist at Biscayne Dental Center/Tamiami Dental CenterGeneral Dentist at Biscayne Dental Center/Tamiami Dental Center
Jasper GrayJasper Gray
IT Intern at Wolverine Advanced Materials LLCIT Intern at Wolverine Advanced Materials LLC
Ariana FallsAriana Falls
Family Services Specialist at Roanoke County Department of Social ServicesFamily Services Specialist at Roanoke County Department of Social Services