Misty Leinaar
Delton
Summary
Customer-oriented, strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Account Representative
State Farm
Hastings, MI
09.2023 - Current
- Provided excellent customer service to ensure client satisfaction.
- Developed and maintained strong relationships with clients, vendors and colleagues.
- Reviewed contracts, invoices and other documents for accuracy.
- Resolved customer complaints in a timely manner.
- Maintained detailed records of all client communications.
- Responded quickly to customer inquiries via phone or email.
Server
Bowens Restaurant
Delton, MI
09.1994 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Associate of Science - Administrative Assistant
Davenport University
Kalamazoo, MI06-1991
Skills
- Document Management
- Communication and negotiations
- Customer Relationship Management
- Data Tracking
- Goal-Oriented
Certification
- Resident Producer Property/Casualty
Timeline
Account Representative
State Farm
09.2023 - Current
Server
Bowens Restaurant
09.1994 - Current
Associate of Science - Administrative Assistant
Davenport University
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