Misty Rusch
Bayfield,CO
Summary
Driven General Manager experienced in implementing strategic approaches that enhance profitability and sales. Achieved operational efficiencies and customer satisfaction through effective team motivation, training, and development. Focused on delivering exceptional customer experiences while coordinating resources to meet business demands and drive revenue growth.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
General Manager
Alta Convenience Store
Bayfield, CO
11.2017 - 10.2025
- Oversaw daily operations, ensuring smooth store management and customer satisfaction.
- Managed hiring processes to ensure staffing needs were met effectively.
- Managed staff schedules, balancing team coverage with peak service times.
- Developed training programs for new hires, improving service quality and onboarding experience.
- Executed promotional campaigns to drive customer engagement in-store.
Manager
State Beauty Supply
Durango, Colorado
12.2012 - 01.2017
- Developed training programs for staff on product knowledge and customer service.
- Oversaw daily operations to maintain a high standard of store presentation.
- Managed inventory levels and ensured product availability across multiple locations.
Education
COS0117010 - Cosmetology
Emily Griffith Technical College
Denver, CO 07.2004 - 07.2007
Skills
- Sales
- Product knowledge
- Sales analysis
- Promotional campaigns
- Budgeting and cost control strategies
- Operational strategy
- Inventory control
- Performance evaluation
- Team management
- Decision making
- Problem solving
- Conflict resolution
- Effective communication
- Time management
Timeline
General Manager
Alta Convenience Store
11.2017 - 10.2025
Manager
State Beauty Supply
12.2012 - 01.2017
COS0117010 - Cosmetology
Emily Griffith Technical College
07.2004 - 07.2007