Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miya Lewis

New Orleans,LA

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Youth Force. Proven ability to resolve guest issues and enhance satisfaction, fostering loyalty. Skilled in managing payment transactions accurately and maintaining organized environments, ensuring operational efficiency and high standards of cleanliness.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Youth Force
05.2025 - Current
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Custodian

Opportunities Academy
08.2024 - 05.2025
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Housekeeping Cleaner

Opportunities Academy
08.2023 - 05.2024
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Warehouse Worker

Opportunities Academy
08.2022 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

High School Diploma -

Livingston Collegiate High School
New Orleans, LA
05-2022

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented

Timeline

Guest Service Representative

Youth Force
05.2025 - Current

Custodian

Opportunities Academy
08.2024 - 05.2025

Housekeeping Cleaner

Opportunities Academy
08.2023 - 05.2024

Warehouse Worker

Opportunities Academy
08.2022 - 08.2023

High School Diploma -

Livingston Collegiate High School
Miya Lewis