Mocherie Murray
Lithonia,GA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
29
29
years of professional experience
Work History
Salon Owner/Operator
Pearls Hair Salon
11.2003 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Cleaning Crew Supervisor
Jacob K. Javits Convention Center
01.1995 - 01.2002
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.
- Optimized team performance by conducting regular evaluations and identifying areas for improvement.
- Coordinated, directed and monitored cleaning staff in duties by use of manual and electrically powered tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Education
GED -
Franklin K Lane
Queens, NYCertified Trichologist - Hair Loss And Health And Wellness
National Trichology Training Ins
Stockbridge, GA05.2016
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
- Teamwork Building
- Assigned staff work assignments
Timeline
Salon Owner/Operator
Pearls Hair Salon
11.2003 - Current
Cleaning Crew Supervisor
Jacob K. Javits Convention Center
01.1995 - 01.2002
GED -
Franklin K Lane
Certified Trichologist - Hair Loss And Health And Wellness
National Trichology Training Ins