MOHAMMAD ALAMIN
The Bronx,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Ej's Luncheonette
Manhattan, NY
08.2022 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Room Attendant
The Chatwal
New York, NY
02.2021 - 06.2022
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Provided guests with information about local attractions and services using a variety of resources.
- Folded laundry items such as sheets and towels according to established standards.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
Education
High School Diploma -
RAMPUR HIGH SCHOOL
BANGLADESH05-2014
Skills
- Order Management
- Supply Restocking
- Food inspection
- Beverage Preparation
- Guest Engagement
- Table Setting
- Food safety understanding
- Ordering Procedures
Languages
English
Professional
Bengali
Professional
Timeline
Server
Ej's Luncheonette
08.2022 - 03.2024
Room Attendant
The Chatwal
02.2021 - 06.2022
High School Diploma -
RAMPUR HIGH SCHOOL
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