Mohammad Ali

• Greater Toronto's top seller 2015-2019. Top seller since

joined Hudson's Bay. Top Sales Award 2015 - 2019

• Top instant credit opener 2016, 2017,2018 ,2019

• Culture ambassador of Hudson's Bay flagship store

2017

• Recognized as a Top 2% salesperson in the most

heavily trafficked Hudson's Bay flagship operations in

Canada.

• Received presidential letter for exemplary customer

service

• Reach and exceed all metric-based goals, including

sales target, instant credit and credit blend.

• Used consultative sales approach to understand

customer needs and recommend relevant offerings.

• Increased sales by fostering relationships with

customers, implementing business strategies and

suggesting areas for improvement.

• Achieved significant company recognition through

several awards including “2008 Most Improved Store”,

“Highest Increase in Units Sold”, as well as “Best

Manager”

• Obtained up to 20% sales growth yearly by driving

sales and revenue while maintaining strict cost controls

and consistently reaching or exceeding challenging

business performance targets

• Reported to director in the oversight of all aspects of

the daily operational and budgetary management of 6

Subway sites across London, encompassing over 85

staff

• Acted as designated retail operations trainer for

company and conducted over 40 training sessions in

customer service and management for associates and

managers

• Conducted recruitment, training and direct and indirect

management of personnel, maximizing productivity

through ongoing performance management and

coaching

• Developed and implemented variety of marketing and

promotional initiatives to expand customer base and

establish customer base and establish brand as a leader

in casual dining

• Developed productive working relationships with clients

and suppliers through regular communication and

secured long-lasting contracts with key suppliers using

strong negotiation skills and a win-win approach

• Managed and reported on area finances such as

revenue, profit, shrinkage, write-offs, expenditure and

wages

• Collaborated with cross-functional teams to align

operations with corporate objectives.

• Monitored and analyzed performance data, identifying

areas of improvement and developing corrective action

plans.